Helen Franzese Details the Lifecycle of a London Market Claim at IILA Annual Conference

Foran Glennon Firm President Helen Franzese spoke on a panel at the International Institute of Loss Adjusters’ (IILA) 60th Annual Educational Conference, held on Tuesday, October 20, 2026, at Ball Brothers Minster Court in London.

On the panel, titled “Inside a London Market Claim: From First Notification to Resolution,” Helen joined Maria Andriola, Claims Manager Property & Casualty at Argenta Syndicate Management, and Juliet Hamilton, Executive Director of Howden Group, to walk attendees through the lifecycle of a claim in the London insurance market, from initial notice through final resolution.

The conference also featured a keynote from Neil Roberts, Head of Marine & Aviation Claims at Lloyd’s Market Association, along with sessions on property claims and shipping risks, forensic engineering, and shipping claims.

Learn more about the conference here.

Helen Franzese represents London and U.S. insurers and reinsurers in both the Live and Legacy Market. She has earned an outstanding reputation for effectively handling complex insurance matters across the U.S., having successfully defended her insurer clients in a number of multi-million-dollar disputes in both Federal and State Courts. Helen has significant experience in counseling insurers through the coverage complexities including assured liquidations and bankruptcies and helping legacy insurer clients bring finality to long-tail insurance business.

The IILA is dedicated to the advancement of loss adjusting excellence worldwide. Its annual educational conference brings together claims professionals, underwriters, brokers, attorneys, and forensic experts to examine current issues facing the insurance market.

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