Foran Glennon shareholder John Eggum presented on claims handling ethics during a two-hour seminar, entitled, “How Football Can Teach Adjusters Good‐Faith Claims Handling Skills.”
John, alongside building consulting professional Jake Mello of J.S. Held and Mark Voronin of McLarens, addressed:
- Commonalities of famous and infamous ethics failures
- Tips to help avoid ethical failures
- Detailed football analogy on ethical principles for claims professionals
- Keys to developing stronger good-faith claims handling skills
- How to avoid ethical “fumbles” and “interceptions”
John litigates property insurance claims (including builder’s risk and energy claims) around the country, including in lawsuits where bad faith and claim handling disputes are at issue. He is a frequent speaker at insurance industry events, including on topics of appraisal, causation and claim handling practices. He’s been recognized by various organizations for his work and leadership in the legal and insurance industries, including by The American Lawyer, which named him a Midwest Trailblazer, the Illinois Association of Defense Trial Lawyers, the Chicago Daily Law Bulletin and Chicago Lawyer, Super Lawyers and Leading Lawyers.